No matter how kind, compassionate, or empathetic you have become, the moment you meet someone, the unconscious part of your brain instantly formulates a preliminary assessment of that person. Amy Cuddy, a Harvard Business School professor who’s been studying the science of first impressions for years, says the two basic questions the brain answers when…
I missed my evening connection at the airport, but that doesn’t compare to the amount of “missed connections” I witnessed during my layover. 1. Recognizing the missed flight was out of my control, I chose to let it go and instead enjoy a hot beverage from Starbucks before digging through email. The long line didn’t take…
Many of us have heard that it takes 21 days to form a new habit. Three weeks of conscious effort…no problem! Right? Well, not exactly. If this were true, all of us would be in better shape…financially, mentally and physically! Interested in the origin of this myth? Learn more here. Here’s the truth. A research…
One of my coaching clients recently hosted a direct sales party. If you’re unfamiliar, the get-togethers follow the Tupperware party model, but showcase everything from cooking tools to clothing, anti-aging creams to adult toys. Fifteen people said they would come, and eighteen more said maybe. Not wanting to run short, she made a full spread…
When visiting my parents years ago, I watched my then 90-year-old father’s oversized, arthritic fingers carefully push the phone buttons to re-order medicine from the VA. I smiled and told him what a rock star he is for adapting to technology. A Baby Boomer friend, who reluctantly learned to use her bank’s mobile app for…
Do you feel exhausted before the day is even half over? Stress drains us of our energy, weakens our focus, our immune system, and our brilliance. Research shows prevention is still the number one way to reduce stress beating out even exercise and meditation. Stop the stress from happening in the first place to start…
What was your latest, greatest mistake? Was it when you attached the wrong client proposal, or maybe your idea for that leads campaign that went over budget and ended in record-low quarterly sales…? Or maybe you can’t even talk about it because it’s too embarrassing! Understandable, but think about this for a moment: isn’t the…
After months of selling a prospective client on your company’s excellent products and personalized service, you finally… FINALLY… seal the deal! You congratulate yourself for bringing them on board, and full speed ahead, you shift your focus to other leads. A year or two later, however, they call you for help with an issue that…
A good friend has just gotten the news no one wants to hear: her test results show cancer. She tells you her diagnosis over the phone, and instantly you’re hit with all kinds of emotions – concern, sadness, sympathy, and worst of all, the knowledge that there is nothing you can do to make this…