What does the crème filling of an Oreo cookie have in common with Administrative Professionals? Everything! Without that crème, there’s no magic center that holds it all together. You’re left with two chocolate disks that sit there waiting for something special to happen, and admin professionals are that special ingredient.
Unfortunately, too often administrative professionals discount or downplay the incredible amount of wisdom, skills and abilities that they bring to the table. Oh sure, they may joke that their boss couldn’t live without them, but when it comes to stepping up to the plate and claiming their greatness, that’s often another story. If you are in this incredible position, take notice of your contribution and give yourself the credit you deserve by embracing the OREO approach.
Own your talents. Take the time to recognize how adaptable and flexible you truly are. Name a job that has changed as much as yours in the past 30 years. From typewriters with carbon paper to the daily use of software applications that include word processing, spreadsheets, databases and more, your ability to embrace technology is amazing! Daily interruptions are handled with care, and touchy subjects are handled with grace. Stop focusing on what isn’t getting done and start noticing how every year you’re capable of doing more with less.
Risk more often. Do you want time off to attend an off-site meeting to grow your career? For that matter, do you want your company to pay for your Association membership? Take a risk and ASK! When you recognize how much value you bring to the organization and are able to articulate the benefits that you’ll bring back to the company through your participation, you will feel more empowered to make those requests known. Start asking for what you need and want.
Eliminate the word “just.” Every time you introduce yourself as “just” an assistant, you set yourself up to be seen as less than a vital player in the workplace. Your role is “just” as important as anyone else’s in the company and never forget it. Introduce yourself with confidence to gain the credibility you deserve.
Over Apologizing – avoid it. Too many admins are in the habit of saying “I’m sorry” when they’ve done nothing wrong. For example, “I’m sorry we weren’t able to get you on that flight.” or “I’m sorry, but I need your expenses for the report.”In the last circumstance, replace “I’m sorry” with “”Excuse me” because “sorry” implies fault and can make you look less than your confident, capable self. Manage your image to be seen as the valuable contributor to the team that you are.
Embrace the OREO approach and start taking ownership of your special ingredients and magic center that holds it all together. Even Nabisco@ knows how powerful admins are – ever heard of Double Stuffs?! Happy Administrative Professional’s Day from this motivational speaker who has nothing but appreciation and respect for all you do!