The Human Edge™
Human Behavior Expert and Hall of Fame Keynote Speaker Colette Carlson teaches leaders and teams the human skills AI can’t replicate – Trust, Connection, and Resilience.
Trusted by leading organizations
Leadership that Listens.
Culture that Cares.
Teams that Thrive.
Sales that Serve.
The human problem
It’s not a communication problem.
It’s a human one.
It’s a human one.
When trust is low and connection is merely transactional:
- Teams talk–but don't always collaborate.
- Leaders communicate–but don’t always create buy-in.
- Salespeople share–but don’t always engage.
The result? Collaboration slows, sales are transactional, burnout rises, and retention tanks.
THE HUMAN EDGE™
After 20+ years working with global brands, I know the antidote.
It’s learning to build trust through genuine connection.
This is the Human Edge™
- When people feel seen, they stay.
- When leaders connect, they earn influence.
- When teams have trust, they innovate.
This isn’t a soft skill. It’s your core strategy and your team’s one true advantage—the ability to double down on what AI can never replicate:
Trust. Empathy. Presence. Influence.
…because the message only matters if it’s delivered by someone who lives it!
“Colette was everything we hope for – and more! She had the room engaged, laughing, and inspired - exactly what we needed to close out our Sales Summit on a high note. Attendees said she ‘knocked it out of the park!’ The extra time, attention and interviews she invested upfront to truly understand our team’s challenges? That’s the difference between a good speaker and a GREAT one!”
Marsh & McLennan Agency“…knocked it out of the park!”
Colette is an amazing speaker I highly recommend! She keynoted for 2300 franchise owners, general managers, and managers and delivered a breakout session for 1500 general managers and managers. She did a great job researching our business and sharing stories and relatable examples. The participants found her funny and insightful. The vast majority of the participants rated her as "Excellent!" She was also a delight to work with in planning the conference as well as on-site.
Great Clips“…great job researching our business”
Colette was one of the best keynote speakers we’ve ever had – she absolutely crushed it for the opening session at our largest annual event. She is relevant, engaging, funny, and tailored her presentation to our audience perfectly. We heard nothing but praise from our attendees for the remainder of the conference. We would highly recommend Colette to any organization looking for a dynamic speaker to add to their event lineup.
RE/MAX“…crushed it!”
On-stage interactions that Spark Real Shifts
Forget forgettable. Whether Colette’s getting the whole room on their feet or a prop that makes a point stick, these moments aren’t just fun, they’re functional. Every interaction is designed to land a lesson, ignite energy, and build real human connection.
This is The Human Edge™ in motion: insight meets interaction, and people walk away remembering not just what they learned—but how they felt.
The Human Edge™ Keynotes and Workshops:
Distraction. Disconnection. Distrust.
The data is clear: We’re stressed, disconnected, and EI isn’t optional, it’s essential.
leaders who experienced significant increase in stress
Global Leadership Forecast 2025
of workers agreed that managers and supervisors care more about business objectives than how people are treated in the workplace
SHRM Q4 2024 Civility Index
of respondents say there will be more demand for human-centric skills, such as communicating with empathy and demonstrating high social and emotional intelligence
