The Human Edge™ Blog
Lead with impact.
Communicate with clarity, sincerity and respect.
Remain resilient on the rollercoaster ride of life.
…because strong humans build strong cultures.

From Shame Spiral to The Human Edge™: Bouncing Back After Mistakes
This past week, I managed to make a mistake that cost me time, money, and my sanity. (Let’s just say my computer and I are finally back on speaking terms.) I had to wipe my hard drive, download software, reset every password I’ve ever created, including the one for that online yoga app I haven’t opened since Covid, freeze my credit, and spend hours on the phone with banks. And I’ll be honest…I felt stupid. I know better. But I was frustrated, needed tech support, thought I had found a legitimate source, and I hadn’t.If you’ve ever beaten yourself up for…

7 Leadership & Service Lessons from the Mediterranean
(Through the Lens of The Human Edge™) Recently, I was fortunate enough to get off the grid with my sweetheart, Blue-eyes, for three full weeks, traveling…

Connection Doesn’t Take a Vacation
June arrives with a cocktail of out-of-office replies, summer travel plans, and an inbox that’s somehow just as chaotic, but less responsive. If anything, it’s…

Mastering Business Discourse: 3 Strategies for Effective Communication in the Professional Arena
Hey fabulous humans! Can you believe we’ve successfully catapulted ourselves into another year? It’s like we’re all starring in our own blockbuster movie, and I…

Stop Spreading the News
“May I ask where you gathered that information? I’d like to learn more.”
It is a simple, straightforward statement that should be on everyone’s lips, and…

3 Strategies You and Your Organization Must Apply from Today’s Biggest Influencers
What are the secrets of social media influencers and why are they so powerful? When their messaging is seen on Tik-Tok or another social media…

7 Important Ways to Speak Your Truth and Build Trust
It’s a sad commentary, and unfortunately, I hear it too often during my coaching calls, customization interviews and from conference attendees. “My company’s management talks…

5 Timeless Leadership Lessons to Keep Teams Engaged and Motivated
“How do I keep my team more motivated and engaged?”The above question is asked of me practically every time I speak. I agree that in…

A Powerful Strategy to Avoid Everyday Stress
While watching fireworks I flashed back to a prior 4th of July when my then four-year-old daughter shared a key strategy to minimizing stress. We…

How to Say No to a LinkedIn Recommendation Request
Dear Colette,
A former colleague sent me a request for a recommendation on LinkedIn. However, I really don’t want to give a recommendation because in…

If your car is your office, what do you need to succeed?
Dear Colette,
I am starting a new sales position that requires full-time travel in my car. You mentioned during one of your presentations you’re a recovering…