“Colette delivered her keynote address at our National Sales Meeting. I have hosted and attended sales meetings for over three decades, and her presentation was the best! Colette was able to connect with our Account Executives on an entirely different level than other keynote speakers with ALL in attendance feeling that Colette was talking directly to them. This connection was the result of Colette working directly with me and others within our organization prior to understand our culture, sales strategy, differentiators and customers. Colette was able to seamlessly incorporate many of these points into her keynote. I would highly recommend her as a keynote speaker for your next sales meeting.”

– MDC WALL COVERINGS, VP of Sales

Connected Conversations

Essential SALES skills to increase engagement, build trust, and deepen relationships

Closing sales and earning customer loyalty begins with one essential step: genuine connection. In today’s trust-fragile selling environment, the ability to instantly engage and captivate isn’t just important—it’s the ultimate competitive edge.

Sales today demand a seismic shift in strategy. To succeed, salespeople must humanize every interaction, tailor their messages with precision, arrive armed with insights, and lead with empathy to forge deep emotional connections that inspire trust and loyalty.

In this engaging, research-backed program, discover how to develop the skillset and mindset needed to foster authentic relationships and partnerships that drive higher sales, loyal customers, and game-changing referrals.

Drawing on her experience as a former national sales trainer who built success in straight-commission sales, Colette delivers customized, practical strategies that empower you to maximize relationships, boost revenue, and achieve exceptional results

Key Takeaways:

Building Richer Relationships: Stop transacting and start connecting to create meaningful relationships that go beyond the surface.

Personalized Communication: Deliver a personal experience in all communications to make your customers feel seen, heard, and valued.

Needs Identification: Learn to ask deeper, richer questions to uncover your customer’s needs and challenges effectively.

Empathetic Listening: Develop the ability to listen empathetically, fostering a collaborative environment conducive to problem-solving.

Stories Sell: Demonstrate value and strengthen emotional connections by harnessing the power of storytelling.

Trust Building: Leverage both physical and digital body language to communicate clearly and build trust effectively.

“Colette provided a keynote speech to our organization (AIMSE) at our 42nd annual conference to an audience of more than 350 investors, investment consultants and sales and marketing professionals. She inspired us with her message of connecting more and transacting less. Colette helped us to see the power of questions, listening and engaging with our clients to help them meet their objectives. She spent many hours speaking with the conference chairs and members in advance to understand our lingo, the day-in-the-life, and how we wanted to hone her message for our audience and event. She is a true professional and gifted speaker, delivering her message with hope and humor, poise and grace. I recommend her highly, she is a terrific person.”

– GALLATIN CAPITAL LLC, Partner

Change is inevitable. Therefore, you consistently need to arm your team with tools that enable them to perform in a constant and ever-changing marketplace. Boost your sales team’s productivity, enthusiasm and bottom line. Schedule a customized program for your teams today.