3 Powerful Ways to Lead with Heart

Business articles and books which marry the theme of leadership with heart have gained traction of late, and as a speaker on the power of connection, I’m thrilled to witness the joyful union. When Robert K. Greenleaf coined the phrase “servant leadership” over 30 years ago, who knew it would take this long to shift…

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3 Behavioral Shifts to Make 2019 Your Best Year Yet!

There’s no better time than a new year for reflection and renewal. After all, how can you recognize and celebrate your growth if you don’t look back to honor what brought you joy, the challenges you overcame and the connections you claimed? Without contemplation, how can you shed light on what you truly want or…

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The #1 Holiday Survival Strategy to Stay Cool, Calm and Connected

The holiday season is chock full of additional, and often unrealistic, expectations around entertaining relatives, parties, decorating, shopping, wrapping, cooking, cleaning and traveling. All this activity fills what little whitespace remained on your already-crammed calendar. Emotions run high filled with seasonal stress, as well as crowded mall parking lots, airports and freeways. If you prefer…

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All Respect Starts with Self-Respect

Chloe, a teeny fifth grade student worked the concession stand for basketball games to honor her student council volunteer requirement. One evening, a group of eighth grade boys approached the concession stand and proceeded to mock her petite frame.  Rather than shrink in the moment, Chloe looked them square in the eye and said, “I…

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5 Ways Leaders Show Respect

“Every human being, of whatever origin, of whatever station, deserves respect. We must each respect others even as we respect ourselves.” — Ralph Waldo Emerson   Without respect, relationships falter.  Everyone wants and needs to feel respected, and yet, research from a worldwide poll of over 20,000 employees shows that 54% of people report they don’t…

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Practice Presence This Season (and All Year Long)

From my window seat on a Coach bus bound for Chicago O’Hare Airport, I watched the bus driver hustling below to load passengers’ luggage in the berth, in an attempt to make up for arriving 30 minutes late. Tension permeated the air as aggravated riders worried about possible missed flights. As the driver rushed back…

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Leaders: Get in the Trenches and Connect!

As a professional speaker, I’m always stressing the value of mindful, genuine communication in building effective business relationships. So, it’s no wonder I get excited when I hear of companies ready to step outside their comfort zone to put this into practice. That’s especially true when corporate leaders show they’re willing to break out of…

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The Cost of Leadership Inconsistency

Leaders unknowingly destroy trust, undermine productivity, increase employee stress, and decrease engagement through inconsistent behaviors and practices. Substitute the word “leader” for salesperson, administrator, teacher, coach or parent, and the statement still rings true. Recent research even suggests employees prefer a supervisor who consistently acts like a jerk rather than an unpredictable one who wavers between…

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The Must Give Gift of the Season

“Look at all the sugar in these cereals,” the shrunken, 85-year old man said aloud at my local CVS drugstore. As he reached for the Cheerios off the shelf, our eyes met. “I’m down to one teaspoon in my coffee, instead of three. Heck, during WWII I was happy if the coffee was even hot.”…

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